Unlike other retailers, we do not charge a premium for shipping costs. In other words, our actual shipping cost is your actual shipping cost. Thus, your shipping cost is based on the rate charged by UPS for domestic shipments and the rate charged by the USPS for international shipments.
All orders are shipped the next business day. So if you order any time before 11:59pm Central Time, your order will ship the next morning. Weekend orders will be shipped on the following Monday. Shipping times vary depending on which method of shipping you select. If you’ve provided us an email address, you’ll receive an email as soon as your product has been shipped. In the event that you need items shipped out today (and not tomorrow), please call or email customer service. We might be able to help you out (but no promises). Please note that a "business day" is Monday through Friday, excluding all federal holidays. Please call or email us should you need further explanation.
Orders placed can be shipped to the continental U.S., Alaska, Hawaii, U.S. Territories, and most international countries. Domestic shipments are sent via United Parcel Service (UPS) and international shipments are sent via the U.S. Postal Service.
Transit times are based on UPS and USPS posted delivery days and we cannot guarantee receipt of your order in the stated number of days due to factors out of our control. Average transit times are as follows:
USPS Priority Mail International: 6-21 Business Days
You have the option of choosing either UPS or the USPS for delivery of your order. Please be aware of the following for both options:
(1) USPS Postal International Service. International shipping cost is based on your location. Call or email customer service for a price on your international shipment. With USPS Postal International Service, there will be no way to track your order after it has shipped. And while estimated delivery times are usually accurate, understand that by selecting this less expensive shipping method, the actual delivery time may be far beyond the estimate and in some instances, may never be delivered. Copa Bikinis cannot control this service in any way. So if you are choosing USPS Postal International Service, you are agreeing not to hold Copa Bikinis responsible for late or non-deliveries. Your order will take between 14 and 21 business days to arrive. Yes - it's a long time. For fast, guaranteed delivery, please choose UPS International service (see below).
(2) UPS International Service. Cost is based on your location. Call or email customer service for a price on your international shipment. You will pay duties and brokerage fees, but your packaged is guaranteed to be delivered to you. Contact your government for more information on these amounts. Shipping time is between 3 and 5 business days after it is shipped. (Please note that we don’t offer UPS service to Russia - the cost is simply too high.)
We can't guarantee that your shipment won't be delayed with your country's Customs Office. It happens every once in a while, and we simply have no control over it. Please also note that the recipient is solely responsible for payment of customs/brokerage fees or import duties, if any. Again, it's out of our hands.
If you purchase from us for international delivery, but you fail to claim or pick-up your order or fail to pay brokerage or duties, then you are implicitly authorizing us to charge your credit card for the shipping cost to have the order returned to us. If you then want the order shipped again, you will be responsible for paying the additional shipping charge.
Any questions, please contact customer service at: email@example.com or 800-359-1324.